View all resources

Are you struggling due to the impact of COVID-19? Please get in touch. 

So we can help you, we’ll need you to register your details. One of our Business Growth Advisors will be in touch as soon as possible.

Get in touch

Government Support

Since the outbreak of COVID-19 in New Zealand, the Government has continued to evolve and grow its overall Support Package, including the wage subsidy, a redeployment package, a tax loss carry-back schemeand small business financing schemes as well as additional funding to support small to medium sized businesses navigating the impacts of COVID-19. On 12 August 2020, New Zealand moved back into Alert Level 2, with the exception of the Auckland region who entered into Alert Level 3, with each Alert Level in place until 26 August 2020.

The support packages for businesses have included an estimated $9 billion  $12 billion in wage subsidies$2.8 billion in business tax changes to reduce cash flow pressure, a $100 million redeployment package to keep more New Zealanders in worka $3.1 billion tax loss carry-back scheme, a $6.25 billion Business Finance Guarantee scheme for small and medium-sized businesses. Additional measures include the Small Business Cashflow Loan Scheme which provides interest free loans for small businesses for a year, greater flexibility for affected businesses to meet their tax obligations, and $25 million in business consultancy support. 

On 14 July the Government announced an additional $40 million of funding to be allocated nationally through the Regional Business Partner programme, after the first round of $25 million was so successful. This additional fund provides our nations SME community with the support required to navigate and survive the effects of COVID-19 on their businesses. Click here to find out more about how to access this for your businesses.

On 17 August, a further Government announcement outlined the Resurgence Wage Subsidy, providing an additional two-weeks of wage subsidy to businesses impacted by COVID-19. The announcement also included a simplified Leave Support Scheme, and an extension to the Mortgage Deferral Scheme through to 31 March 2021.

COVID-19 has created an unparalleled environment and the Government Support Package sets out to cushion the blow for both businesses and workers and has evolved to meet the challenging needs of our economy. This package is evolving to meet the challenging needs of our economy, with further changes and support expected to come.

COVID-19 Business Advisory Fund 

For businesses who have been negatively impacted by COVID-19 and who are wanting to access advice, training or other support to help navigate these impacts, the Government created the COVID-19 Business Advisory FundFor the Manawatū-Whanganui region, this fund is administered through CEDA, whose team of Business Growth Advisors are on hand to help businesses understand and access the help, support and training that is available 

With the Government’s announcement of an additional $40 million in support being made available across New Zealand from 14 July, businesses are encouraged to get in touch with CEDA to find out how they can access this support or if they are eligible.  

What can the funding be used for?  

This funding is available to connect businesses with professional specialist providers in key areas to help with the impact of COVID-19 on their business and ensures they can access effective support at a local level, very quickly. The types of support covered by this funding include: 

  • HR and Employee Relations 
  • Legal, Financial and Cashflow Management 
  • Health and Wellness  
  • Business Continuity Planning  
  • Marketing Strategy  
  • Digital Enablement Strategy 

This funding is available to connect businesses with professional specialist providers that deliver services in the above areas.

Funding is also available to support tourism businesses that have been impacted by COVID-19. The funding can be used to support businesses in the above areas.

Contact the CEDA team today to find out more, on business.enquiry@ceda.nz or phone 0800 CEDA SUPPORT (233 278) to connect with one of our Business Growth Advisors. 

COVID-19 Income Relief Payment 

Announced on 25 May 2020, the Government introduced a new Income Relief Payment, alongside a wider work programme on possible future employment insurance. This additional support is part of the Governments approach to rebuilding our economy in a way that supports workers and businesses together. This additional support will help to ease pressure on people and families under stress from COVID-19 job losses.  

 The payment will be available for 12 weeks for anyone who has lost their job due to the impact of COVID-19 since 1 March 2020. It will pay $490 a week to those who lost full-time work and $250 for part-time, and it has been confirmed that the payment will not be taxed.  

Online applications opened on 8 June 2020 and should be made via the MyMSD portal online – whether you are an existing client or a new one. 

Receipt of the payment comes with expectations from the Government, and responsibilities. While details are still being worked through, initial outlines indicate that people who receive this payment will be required to: 

  • Be available for, and actively seeking, suitable work opportunities while they receive the payment 
  • Take appropriate steps towards gaining new employment; and 
  • Identify and take opportunities for employment, re-deployment and training. 

Students who have lost part-time work as a result of COVID-19 may also be eligible for the part-time rate. 

The criteria is still being developed, and will be updated on the Work and Income website as it comes to hand. For now, we understand it will be available to those who: 

  • Have lost their job from 1 March to 30 October because of COVID-19, and  
  • Had been working at least 15 hours a week for 12 weeks before they lost their job 
  • Don’t have a partner earning more than $2,000 a week before tax 
  • Meet other eligibility criteria

For more information and updates, keep an eye on Work and Income New Zealand’s website here. 

Wage Subsidy Extension

The initial 12-week wage subsidy was given an extension to help businesses affected by COVID-19, called the Wage Subsidy Extension. This Extension supports businesses, including those that are self-employed, and their staff to maintain an employment connection with an additional 8-weeks of subsidy. The subsidy sets out to support employers adversely affected by COVID-19, so that they can continue to pay their employees, and ensures workers to ensure they continue to receive income.

Applications for this Extension are open from 10 June until 1 September 2020 at 11.59pm.

It’s important to note that employers cannot apply for this Wage Subsidy Extension for an employee until their 12-week Subsidy has finished from the initial round. You also cannot apply for the same employee twice on the same Subsidy type.

If you have applied for the install 12-week Wage Subsidy or for the Leave Support Scheme for your employee, you will need to wait until those payments have finished before applying for this 8-week Wage Subsidy Extension.

You can’t receive more than one COVID-19 payment for the same employee at the same time.

The Wage Subsidy Extension is available to all businesses adversely affected by COVID-19 including:

  • Self-employed
  • Contractors
  • Sole traders
  • Registered charities
  • Incorporated societies
  • Post-settlement governance entities
  • Pre-revenue research and development start-up companies that are seed or venture capital backed.

Further information can be found in the links below:
Who can get the Wage Subsidy Extension?
How do I apply?
Application form
What are my obligations if I apply?

Eligibility: The Wage Subsidy Extension provides an 8-week payment per named employee. Businesses must have experienced a minimum 40% decline in actual or predicted revenue over a 30-day period within 40 days prior to applying for the extension, versus the nearest comparable period last year. There are different calculations for organisations where this calculation is not possible, such as new businesses or pre-revenue firms.

Resurgence Wage Subsidy 

The Government has announced a further extension on the Wage Subsidy, called the Resurgence Wage Subsidy, to further help businesses impacted by the move back into Alert Level 2 and 3 on 12 August. This subsidy is open for applications from 21 August until 3 September 2020.

The wage subsidy extension helps businesses affected by COVID-19, and supports businesses and their staff to maintain an employment connection, the subsidy:

  • Supports employers adversely affected by COVID-19, so that they can continue to pay their employees
  • Supports workers to ensure they continue to receive income.

Businesses who have had, or expect to have, a revenue drop of at least 40% due to COVID-19 for the period of 12 August to 10 September are eligible. A business can’t apply for the same employee twice.

This is a two-week payment for businesses who meet the criteria, and aren’t getting the Wage Subsidy, Wage Subsidy Extension or the Leave Support Scheme.

Tax Relief and Cash Flow
Te Taake me te moni putea

Provisional tax estimates: You may be able to make an estimate or re-estimate of provisional tax, if your circumstances have changed due to COVID-19, with early refunds available where provisional tax has been overpaid. 

Is the wage subsidy taxable to the employee? Yes – As it is included as part of their normal wages it is subject to the usual PAYE, Student Loan, KiwiSaver deductions, etc 

Tax Payments: Businesses that are having trouble paying their tax can set up installment arrangements, or apply to have the debt written off due to serious hardship 

Tax loss carry-back scheme: This scheme allows businesses to carry-back tax losses for one year. The scheme temporarily allows businesses to carry losses back from the 2019/20 or 2020/21 tax years to offset against profits of the prior year. In practical terms, if a business paid tax on profits in the year to 31 March 2019 and has a loss for the year to 31 March 2020, the business can use the loss to generate a tax refund from the prior year. 

ACC Levy: ACC are working with businesses who have been impacted by COVID-19 and struggling to pay their levies, and those that have had to close their business.  

Cash Flow: It’s important to get in touch with your bank as soon as possible if you’re experiencing cash flow issues, or anticipate issues coming due to the COVID-19 situation.  

Business Finance Guarantee Scheme: On the 25 March Government announced the Business Finance Guarantee Scheme, for small to medium sized businesses. The Government guarantees 80% of the loans. This will include a limit of $500,000 per loan and will apply to firms with a turnover of between $250,000 and $80 million per annum. The loans will be for a maximum of three years and expected to be provided by the banks at competitive, transparent rates. On 1 May, the Government announced that further changes are being made to the Business Finance Guarantee Scheme, including the requirement for a General Security Agreement. Get in touch with your bank today to find out more. 

Small Business Cashflow Loan Scheme (SBCS): On 1 May, the Government announced the Small Business Cashflow Loan Scheme. This scheme provides assistance of up to $100,000 to firms employing 50 or fewer fulltime equivalent employees. The scheme will provide $10,000 to each qualifying firm and, in addition, $1800 per equivalent fulltime employee. Loans will be interest free if they are paid back within a year. The interest rate will be 3% for a maximum term of five years., and repayments are not required for the first two years. The eligibility criteria are the same as for the Wage Subsidy Schemespecifically businesses will have to declare that they are a viable business, they will use the money for core business operating costs and enter into a legally binding loan contractThis scheme is designed to give businesses access to cashflow to meet fixed costs on concessionary termsThis scheme sits alongside the Business Finance Guarantee Scheme

Businesses and organisations can now apply for the SBCS loan through myIRTo do this, in the ‘I want to’ section of myIR, select ‘Apply for a Small Business loan’. Businesses without a myIR account will need to create one to apply for the SBCS loan. Applications opened from 12 May 2020 to 12 June 2020 inclusiveFurther information and guidelines on contacting IRD for any assistance can be found here. 


What measures are in place to support staff leave: There is $126 million in funding nationally for COVID-19 leave and self-isolation support for people who are unable to work because they’re sick, self-isolating, or caring for dependents. Since being announced, this has been rolled into the Wage Subsidy Scheme. There is also a leave scheme for essential workers who take leave from work to comply with public health guidance, to ensure they will continue to receive income. 

For more information on the COVID-19 Leave Support Scheme, visit Employment.govt.nz here.


What if I need to make some of my employees redundant? The Ministry of Social Development has a guide for employers on COVID-19 related redundancies.  

Is there assistance for employees made redundant? Yes, the MSD Benefit no longer has a stand down period in place. This means that those eligible to receive a benefit won’t have to wait if they’re unemployed due to COVID-19. They can apply online here. Processing times are normally 2-5 days, but due to increased demand are currently taking about 7-10 days.  

Support with essential costs: For those that have lost their job, can’t work, or have experienced a reduction in income, they may be eligible for other financial help from Work and Income (MSD). This could include food costs, accommodation supplements, power/gas/water costs, medical costs and even bedding. Get in touch today to find out more.  

Mortgage Holidays

Six Month Mortgage Holiday Available: The additional support package announced on 25 March outlines a 6-month mortgage holiday for all those that fit the criteria. Check your banks website for details. 

Further FAQ’s for employers can be found here on the Ministry of Social Development site 

Alert Levels and what this means for businesses:

Alert Level 2

As of midday 12th August, New Zealand entered Alert Level 2, with the exception of Auckland which entered Alert Level 3.

Under Alert Level 2, it means that the disease is contained, but there is a risk of community transmission. It should not be treated as normality, and while schools and workplaces will remain open, the following precautions and actions should be adhered to:

  • keep your distance from other people in public
  • wash your hands
  • sneeze and cough into your elbow
  • keep a track of where you’ve been and who you’ve seen
  • wear a mask if you can.

Businesses can continue to open to the public provided they can do so safely, and follow the precautions as outlined by the Ministry of Health, including the use of contact tracing. where possible.

The golden rules for business at Alert Level 2, as provided by Government are:

  • Do everything you can to reduce the risk of COVID-19 transmission at work — we all have a part to play in keeping each other safe.
  • COVID-19 is still out there. Play it safe.
  • All businesses can operate if they can do so safely. Alternative ways of working are still encouraged where possible.
  • Talk with your workers to identify risks and ways to manage them.
  • Ask everyone, workers, contractors and customers, with cold or flu-like symptoms to stay away from your premises.
  • Keep groups of customers at least 1 metre apart, or 2 metres for retail businesses.
  • Keep contact tracing records of anyone who will have close interaction for example workers, contractors or customers. Retail businesses are not required to keep contact tracing records.
  • Reduce the number of shared surfaces, and regularly disinfect them.
  • Wash your hands. Wash your hands. Wash your hands.

For more information on Alert Level, visit the Governments Covid-19.govt.nz site here.

Visit covid-19.govt.nz

Support for Māori communities and businesses

Tautoko me nga Iwi Maori me te Pakihi Maori

The government has developed a plan to support Māori communities and businesses in the face of COVID-19, with a whole of government approach to providing health, social and economic support tailored to meet the specific needs of Māori. This will include:

  • Refocusing of Te Puni Kokiri Regional Hubs to support whānau, hapu and iwi
  • A whānau Māori Community and Mārae package reprioritising $10 million from the Māori Development vote to support community outreach
  • Māori Health and Whānau Ora response with $30 million targeted directly to Māori Health services and an extra $15 million to Whānau Ora commissioning agencies
  • Supporting Māori Businesses and engaging with Māori with $1 million of funding to enable a needs assessment for Māori businesses, and $470,000 to Te Arawhiti to engage and work with iwi on their COVID-19 pandemic response plans.

To find out more about the support available, please contact tpk.tetaihauauru@tpk.govt.nz.

Business Webinars

CEDA will be delivering a series of free webinars for businesses affected by the COVID-19 pandemic. These webinars will be delivered in partnership with our service providers, and funded by New Zealand Trade and Enterprise.

Find out more >>

CEDA’s team are here to support you and help answer any questions you may have.

We recognise that the level of information is significant, and rapidly changing each day. Get in touch so we can help guide you through the different supports available to you and connect you with the resources you need. 

Our dedicated team of Business Growth Advisors can connect you to the right information and resources to assist you in navigating this unprecedented time for your business. Ways we can help include:   

  • Connecting you to professional service providers to assist you with the issues that you are facing e.g. cash flow management, business continuity management, 
  • Provide you with relevant and up to date information on how and where to access Government support including navigating the Wage Subsidy Scheme, and the recently announced Business Finance Guarantee Scheme. 
  • Assist Māori businesses on Government support available.  
  • Provide you with an experienced Business Mentor to provide additional guidance over the next 12 months. Business Mentors come with specific skills and are matched depending on your needs.  
  • Facilitate funding for Research and Development including project grants.   
Get in touch


Sign-up to our 60 Seconds with CEDA newsletter to receive ongoing information and updates from CEDA regarding COVID-19.